Another Workforce Recruitment Website? Next Bus.

iGen. Gen Tech. Net Gen. Digital Natives. All are synonymous with Gen Z, who accounts for 61 million people in the U.S. – a population exceeding millennials – and also our next workforce generation. This creates a huge challenge for workforce development agencies and industry, as marketing skills-based career opportunities and pathways in a way this generation will engage in, digitally, represents a brand new recruitment protocol.

But it’s time. With 10,000 Boomers reaching retirement age every day, there’s 3.5 million new manufacturing jobs to fill by 2025 alone.

What Research is Telling Us

According to a study conducted by SkillsUSA, meeting the demand for a new generation of manufacturing workers by drawing on the talent of all sectors of the U.S. workforce is more likely if the following occur: 

Students gain access to experiential learning opportunities earlier in their education pathway, and these opportunities increase throughout their high school education. 

Employers engage earlier in a student’s academic pathway. 

Parents and teachers gain access to local employers to learn about the broad range of opportunities modern manufacturing presents.  

Current Workforce Recruitment Strategies

Workforce development agencies and industry have made great strides in thinking outside the box to fill their talent pipeline, which has been imperative in helping reverse the stigma associated with the factories of yesteryear. But with every new generation, comes new challenges in reaching them. What worked for Millennials won’t work for GenZ, if they ever worked at all. 

1. Videos

Any medium that can bring kids closer to the inner workings of a state’s infrastructure and industry is a good thing. Which is why videos have been trending over the last decade, showing kids what’s really “under the hood” in today’s state-of-the-art facilities, along with testimony from happy, fulfilled employees who were once just like them. Videos help facilitate more deliberate career pathway discussions than a textbook, along with real, aspirational discourse. The challenge is that kids will likely only watch them once, making that engagement fleeting. They’re also difficult and expensive to update. What was state-of-the-art three years ago may be old-school today. This forces workforce development agencies and industry to shelve them – or, worse, if they don’t, that decades-long stigma is perpetuated.

2. Websites

Most states and regions have subscribed to the ‘If we build one, they will come’ philosophy of a website as a connective hub for career pathways and employment. And while many actually do come, we’re asking a lot of one medium to identify, qualify and materialize a meaningful future with “all-in” calls to action for next steps that are confusing to navigate and intimidating to pull the trigger on. So these sites become an entanglement of pie-in-the-sky portals and nebulous pathways, and they leave. 

3. Career Road Shows

Wrapping a bus or designing a booth to hit the road and spread the gospel of skills-based careers is a fun way to get the kids out of the classroom, engage in a conversation about meaningful career opportunities, and hand out a bundle of branded swag. But these can run over a million bucks and require equipment updates, depending on how long and far the show goes on, without one kid setting one foot inside a plant or facility. So that bus or booth needs to work extra hard in representing the advanced technology it’s touting. If it’s aerospace you’re selling, it had better be as cool as the rocket you’re making.

Let’s Get Digital

That same SkillsUSA study reports that CTE teachers believe industry-recognized credentials are valuable to students for beginning their careers, with 65% saying industry certificates are among the most valuable educational credentials after graduating high school. However, 35% of students enrolled in CTE courses say they have no contact with potential future employers, with only 12% experiencing site visits, 20% having pathway-related summer jobs, and 13% having pathway-related after-school jobs. 

So while videos and websites are digital mediums, they fulfill none of the aforementioned study’s criteria. Engagement is the magic word here, earlier.

To get in with Gen Z, workforce development efforts need to get into their phones and devices, where they spend an average of 9 hours a day. Social media like TikTok and Instagram account for much of that time, along with gaming – a favorite pastime reported by American teens. On top of that, there’s the social platform within games, where kids communicate back-and-forth in real-time via chat or voice, making mobile gaming the only medium that checks every box: engagement, mobility, and sharability. 

So if states and industry want to reach their next workforce, perhaps it’s time to get off the bus booth, video, or another website and start playing to win with gamified skills and recruitment that reaches kids wherever they are, on their phones, engaged and ready to play. 

Smartphones Can Change the Game in Catching Up Gen Z

Statistically speaking, one out of two of you is holding a phone right now. And if you’re not, you’re likely about to, as most mobile users check their phones 63 times a day.

Smartphone Usage: Going (and Growing) Strong

From texting to social media to streaming Netflix, the functionality of phones make it nearly impossible to put one down. Over this past year, the prowess of digital technology served as our tether to maintaining an education, connecting with loved ones, and even receiving healthcare. And if they say 21 days make a habit, try 365 of them. It’s safe to say, smartphones will remain snug in the palms of our hands.

According to techjury:
• There are 3.5 billion smartphone users in the world today
• Americans spend and average of 5.4 hours on their phone a day
• American teens spend an average of 9 hours a day in front of screens, and more than 7 of those are spent on mobile phones.

Another study reported that electronic device usage nearly doubled among U.S. kids during the pandemic.

chart on phone usage during COVID

Gaming is a Good Thing

So just what are our kids doing on their phones all day?

According financesonline, 75% of Gen Zers selected smartphones as their device of choice for everyday use, with 58% reporting playing games as their favorite pastime. That’s a lot of game time. The COVID-19 lockdown played a big part in this, of course, as mobile gaming helped serve as the universal antidote to the just-as-contagious side effect of the virus, boredom.

Games just may be the unsung hero over this past year, as they influenced our kids positively in different ways. Gaming makes us more competitive, for example, which means better problem-solvers. They can also enhance critical thinking, and expand our community beyond our four walls with those with similar interests.  

Take Pokémon GO, where users navigate the real world using an in-game map that allows them to visit “PokéStops”. While the app may appear to play to the wanderlust, one recent study’s findings reported respondents feeling more social, and expressed more positive emotions with increased motivation to explore their surroundings.” This reflects the opposite of the stigma associated with video games, in part, because these are mobile.

Mobile games can go where parents and educators can’t: Everywhere our kids go. So with learning loss at an all-time high due to the pandemic, maybe it’s ok that our kids are looking down at their phones, if they’re playing games that can teach them something meaningful … especially the ones that encourage them to play with a hire purpose.

K-12: Much Ado About Congressional Funding

With the House’s approval of the American Rescue Plan Act, K-12 district and state education agencies were just lobbed a $126 billion pot of gold to help eradicate the negative impact of the pandemic on our kids. Most notably, for learning loss and returning to school safely, for which states are mandated to reserve 5% of their funding, and districts 20%, specifically for those Title 1 schools with a high concentration of under-resourced communities.

That’s about $520 per student for learning loss alone, but, unfortunately, researchers estimate it would cost five times that to provide the resources needed to really catch them up. This translates into intensive tutoring, summer school, extended day school and our more traditional methods (and salaries) of in-class, en-masse instruction.

But the pandemic is still here. And even for those districts who have opened, not all parents are sending their kids back full time. Here’s the other issue: For one year, school curriculum has “come to them”, on their ChromeBooks, laptops, iPads and phones, and for the most part, they got used to it. So much so,  American teens spend an average of nine hours a day in front of screens today, and more than seven of those are spent on mobile phones. Are they all spent doing homework? No. But as educators evaluate how to maximize efficiencies of catching our kids up, a case can be made for a ‘‘fish-where-the-fish-are’ strategy by continuing to leverage this teachable medium with meaningful content they care about, and will engage in.

A New, Digital Day

The Pew Research Center reports that “95% of 13- to 17-year-olds have access to a smartphone.” And while under-resourced areas have suffered from limited access to WiFi over this last year, the federal government is also providing $3.2 billion to an emergency broadband connectivity fund as part of the bill, making accessibility soon to be a non-issue. 

While the value of in-person instruction and socialization should persevere, the pandemic forced the immediate implementation of virtual strategies, and our kids adapted. According to Bizly chief strategy officer Kevin Iwamoto, “Gen Z figured out how to develop communities and live in a virtual world.”

San Bernardino County Superintendent of Schools, the largest geographical county in the nation saw this first hand earlier this year. Hosting its annual, multi-district, STEMapalooza event virtually for the first time, engagement was a concern, as was support for their communities’ STEM-related career pathways. Enter ‘Hack Out BL4CKOUT’, a customized cybersecurity video game deployed at the event to be played from their mobile devices and Chromebooks, simulating real cyber events with a focus on critical thinking, communication, and cyber career facts. Over 3,000 hours of play were logged that day with kids’ asking for more.  Exit survey verbatims from 4th-8th graders who attended the event  ranged from, “WOW, I  had no ideaI I could be making $80,000 a year doing something I love when I grow up” to,  “Maybe I’ll go to a Cyber camp.”

Gamifying curriculum isn’t a new concept, but gamifying skills you can use toward grades, in-class rewards, and even a career – and can go wherever you go – is. This is especially important when considering reaching under-resourced, rural communities and inner cities that have been hit hard during the pandemic.

So if other state agencies and school districts can find a sustainable way to engage Gen Z by introducing virtual learning strategies that can entertain and educate by meeting them where they are – on their phones – that learning loss cost per student will be a lot more doable. 

And more fun.

The Manufacturing Alliance Podcast Presents: Tina Zwolinski | Skillsgapp

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On this episode of The Manufacturing Alliance Podcast: Chat and Chow Series we are joined by our guest, Tina Zwolinski of Skillsgapp.

Skillsgapp is the first in the skills-based training sector to offer customized gaming apps focused on helping Generation Z gain the middle-skills necessary to participate in manufacturing and other technical industries.

Tina and her team at Skillsgapp are working diligently to rebuild the industry and develop the skilled workers that America needs.

Skills Gap ‘21: Opportunity Knocks

As we clamor for silver linings in the cloud of COVID-19, perhaps one is America’s skills gap, which is creeping up to a new high due to the exodus of Boomers from the workplace. While this presents many challenges for employers, it offers an abundance of opportunities for Gen Z who are in prime position to take advantage of the need to fill hundreds of thousands of jobs that make up our skills-based talent shortage over the next ten years.

America’s Skills Gap Trajectory

Those who hold college degrees have been hit hardest by the pandemic. According to edsurge, “When the unemployment rate spiked during the spring of 2020, jobs that required a college degree declined more than those that didn’t, and new college graduates were hit the hardest. Not only did postings for bachelor’s level jobs fall the most, but entry-level jobs also dropped farthest and fastest.”

The AAF explains, “Over the next decade, the nation as a whole could face a shortage of about 765,000 needed workers with the skills that come from an associate degree or some college.”

Here is where Gen Z can pounce, having witnessed firsthand that even during the pandemic, skills-based careers are a viable option, and could even be considered a safer career path alternative to a 4-year degree … and just as lucrative.

Optimism and Opportunities

The National Association of Manufacturers recently released its final Manufacturers’ Outlook Survey of 2020 and found that “74.2% of manufacturers responding to the survey felt positive about their own company’s outlook, up from 66% last quarter.” The NAM also says, “According to the latest numbers from the Bureau of Labor Statistics, there were 525,000 job openings in manufacturing in October, a record high.” 

Unfilled positions are not only abundant in manufacturing, but also cybersecurity. The Herjavec Group’s 2019/2020 Cybersecurity Jobs Report indicates, “The U.S. has a total employed cybersecurity workforce consisting of 715,000 people, and there are currently 314,000 unfilled positions.” 

This leaves the pathway wide open for Gen Z to take advantage of this labor shortage if paved with skills-based training. Because according to Undersecretary at the California Labor and Workforce Development Agency, Stewart Knox, “It’s not about just who you knew or who you might have an in with to get that job. It is based on skills.”

The Future Ahead

A greater focus on skills was part of the former Trump administration’s agenda that is continuing under Biden’s. The House of Representatives recently passed the National Apprenticeship Act of 2021 — a bill Jobs for the Future reports will bring apprenticeships into the modern era, investing $3.5 billion over the next five years to strengthen these programs and bring in a new generation of skilled workers. 

It’s safe to say that while vaccines are bringing the pandemic to a close, skills-based careers just busted wide open.

Gaming apps skills development company skillsgapp inks contract with San Bernardino County Superintendent of Schools

Soft skills and middle-skills gaming app development company skillsgapp has been selected by San Bernardino County Superintendent of Schools (SBCSS) to provide its gaming apps focused on helping Generation Z gain the skills necessary to participate in the skills-based job sectors needed in numerous industries. Read More

Youth Apprenticeship Advantage: South Carolina

With America’s ever-growing skills gap, apprenticeships are becoming increasingly more important. Below is a feature on one state that’s using apprenticeships to its advantage. The U.S. Department of Labor awarded Apprenticeship Carolina in South Carolina $4.49 million over the course of four years to expand youth apprenticeships with 800 new youth apprentices and 230 youth pre-apprentices in high-growth industries in SC. These efforts are great strides toward building a qualified workforce pipeline and with the addition of mobile technology, we will be set to reach more youth talent. 

Youth Apprenticeships: A Win-Win

Written by: Kelly Steinhilper,
Vice President, Communications, SC Technical College System

According to SHRM, the combination of a tight labor market and the high cost of a college education is fueling interest in youth apprenticeships. This is great news for all, as apprenticeships are a win-win, offering students the chance to find stable middle-skills jobs that they like and can grow into, while employers create a happy workforce where they can groom from an early age.

Apprenticeship Carolina™ helps companies in South Carolina set up successful youth apprenticeship programs. In general, here’s how it works. High school juniors and seniors combine high school curriculum and career and technology training with critical on-the-job training performed at a local business. The students can pull in a paycheck through part-time work while earning a national credential in one of many high-demand occupations. They gain critical workforce experience while earning their high school diploma and some college credit. At the same time, South Carolina’s business and industry that need highly skilled workers can build a solid workforce pipeline for the future.

McLeod Information Systems, LLC, (MIS) provides a perfect example. MIS developed its cybersecurity youth apprenticeship program with two clear goals in mind: to grow a more robust information technology (IT) work base in Charleston, South Carolina, and to provide a vibrant new career path for local youth.

As a service-disabled, veteran-owned and -operated IT security business, MIS looked for ways to give back to the local community soon after its founding in North Charleston in 2016. MIS saw an opportunity to accomplish this goal with the 2019 announcement that Trident Technical College (TTC) would establish a new associate degree in cybersecurity.

MIS agreed to partner with TTC and Apprenticeship Carolina to develop a registered cybersecurity youth apprenticeship, becoming the first cybersecurity company in North Charleston to have apprentices enrolled at the college. 

Debbie McLeod, president and co-founder of MIS, has nothing but good things to say about apprenticeship and this dynamic partnership’s potential. When asked what inspired MIS to consider creating a youth apprenticeship program, McLeod responded, “We saw the number of unfilled cybersecurity positions, not just locally but worldwide, and we wanted to make a difference. There are 3 million openings worldwide and not nearly enough graduates to fill them. We knew that fresh, innovative approaches had to be taken to meet those workforce needs.” 

She continued, “At the same time, we looked at IT courses offered in local high schools. We saw that schools were not adequately equipping students to step out into the IT market, let alone the cybersecurity career field.” 

After speaking with Charleston County School District and Apprenticeship Carolina, MIS realized that with youth apprenticeship they could do both – grow a stronger IT work base and provide a vibrant new career path for local youth.

McLeod reported that she found the youth apprenticeship program to be rewarding on many levels. “For one, it allows us as a company to prepare and grow our future industry leaders. Everyone in the company sees the value of the program. For the company employees that work directly with the apprentices, it is the brighter part of the workday when they get to instruct these impressionable minds.”

As for the youth apprentices, it allows them to learn and progress in a career field to which they are generally not exposed. For instance, high school student Arthur Gibson, one of McLeod’s youth apprentices, shared that learning code was like learning a new language, and he loves it. When asked about the benefit of apprenticeship for high school students, Gibson said, “It shows you that education is not a tunnel but a road with many paths…the hands-on learning connects all the bookwork to the real world.” 

New Day, Same Skills Gap

It’s safe to say that it’s been a year of changes. From how we interact with others to the ways in which we work, nothing looks the same as it used to. Things are set to change even more with a new administration entering the white house. 

However, one thing remains the same, the need to close America’s skills gap. 

2020: A Year of Ups and Downs

Industry Week explains that “The coronavirus has exposed the vulnerabilities of our modern economy, forcing thousands of businesses to shutter and putting millions of Americans and people around the world at financial risk.”

We couldn’t agree more. Since February of 2020, employment in manufacturing is down 621,000 and other industries are feeling the affects of the Coronavirus as well. Not only that, but manufacturing productivity has also fallen in 2020. According to the U.S. Bureau of Labor Statistics, “Manufacturing labor productivity decreased at a 15.5-percent annual rate in the second quarter of 2020, as output fell 47.0 percent and hours worked dropped 37.3 percent. These were the largest quarterly declines ever recorded (data begin in 1987).”

However, it’s not all doom and gloom. There will be a light at the end of the tunnel and things will eventually begin to improve. Employment in manufacturing increased during October by 38,000 jobs. 

While earnings have somewhat decreased, hours for existing employees have increased. The BLS says, “Average weekly hours of all employees rose 0.3 hour in October to 40.5 hours. For production workers, the average workweek increased 0.1 hour to 41.2 hours.”

New Administration, Same Focus

Earlier last year, President Trump’s administration shifted its emphasis on hiring for the country’s biggest employer, the federal government. According to SHRM, the executive order “directs important, merit-based reforms that will replace degree-based hiring with skills- and competency-based hiring.” Trump’s move echoed what some in the industry, such as Elon Musk, are already moving toward. 

Musk doesn’t require college degrees to work at Tesla. Business Insider reports “Rather than a degree from a prestigious university, Musk said he looked for ‘evidence of exceptional ability’ in an employee.”

President-elect Biden’s administration will also share the Trump administration’s and Musk’s focus on skills. On November 9th, a new federal workforce policy agenda for President-elect Joe Biden and Congress was released by the National Skills Coalition. Training partnerships and apprenticeship will be a focus for the plan.

The National Skills Coalition says, “President-elect Biden has called for a $50 billion investment in workforce training, including investments in industry-led training partnerships and expanding apprenticeship opportunities. Biden has also proposed providing two years of tuition-free community college for recent high school graduates and adults who may need retraining to advance in their careers or transition to new industries.”

What’s Next?

Props to our government for their efforts in helping to close the skills gap. But they alone can’t wrangle the decades-old elephant in the room: How to reach the next workforce generation in ways that make advanced manufacturing careers appealing to them. The business-as-usual ways of workforce recruiting through websites and shiny brochures don’t resonate with Gen Z. If we don’t innovate now, we risk losing them forever. 

COVID-19 has given us increasing opportunities to train and reach Gen Z in their digital world, and reversing Gen Z’s ‘Plan B’ mindset regarding manufacturing careers should be no different. By leveraging their phones already in their hands, modern manufacturing can employ interactive educational technology to help Gen Z develop real-world work skills through interactive, digital experiences that will engage with industry and expose users to existing opportunities.  

The most revered workforce in the world uses gaming for training, upskilling, soft skills, and for recruitment! “America’s Army” is the official game for the US Army that lets players try out virtual missions, in some cases for real. This is augmented, tactical training with quantifiable metrics and a sophisticated interface that helps save lives, whether on the front lines or not. 

It’s a new day, America. Let the games begin.